Contact

Email us at [email protected]. Replies can take a few days.

Reporting a problem

These details help us find the cause quickly:

• The page you were on and the size you asked for.
• Your device and browser, for example Chrome on an Android phone.
• The size of the original photo, and the message the tool showed, if any.

Please do not attach photos of identity documents. A description of the problem is enough.

Suggesting a size or guide

If a form asks for a limit that is not covered here, tell us the number and what the form is for. We add new guides based on what readers need.

Questions about the Android app

For app billing or a lost purchase, contact us at the same address and mention the email used on Google Play.